1. Introduction and Acceptance of Terms
Welcome to Sellie Deals ("we," "us," "our," or "the Company"), an online retail store operating via the website www.selliedeals.com.ng (the "Website" or "Service").
By accessing, browsing, or making a purchase from our Website, you ("User," "Customer," "You") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and our Return/Refund Policy, which are incorporated herein by reference.
If you disagree with any part of these terms, you must not use our Website or services.
2. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with your use of this Website shall be subject to the exclusive jurisdiction of the courts located in Abuja, Nigeria.
3. Account Registration and Security
To access certain features, you may be required to create an account. You agree to:
a. Provide accurate, current, and complete information during registration.
b. Maintain and promptly update your account information.
c. Maintain the security of your password and accept all risks of unauthorized access.
d. Notify us immediately of any breach of security or unauthorized use of your account.
We reserve the right to suspend or terminate your account if any information provided is inaccurate or misleading.
4. Products, Pricing, and Availability
a. Product Descriptions: We strive to display product colours, specifications, and details as accurately as possible. However, we do not guarantee that your device's display will be perfectly accurate. Product images are for illustrative purposes only.
b. Pricing: All prices are listed in Nigerian Naira (₦). Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
c. Errors: In the event of a pricing error on our Website, we reserve the right to cancel any orders placed for that product at the incorrect price, whether or not the order has been confirmed.
d. Availability: All orders are subject to product availability. If a product is out of stock after you have placed an order, we will notify you and refund any payments made for that item.
5. Orders and Contract Formation
a. Placing an item in your cart does not reserve the price or product.
b. Your order constitutes an offer to purchase a product. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud detection systems.
c. A contract between you and Sellie Deals for the sale of a product is only formed when we send you an order confirmation email.
6. Payment Methods
We accept payment via the following methods:
Debit/Credit Cards (Mastercard, Visa, Verve)
Bank Transfers
USSD
Payment through approved third-party payment gateways (e.g., Paystack, Flutterwave).
All payments are processed securely. Your payment details are encrypted and handled directly by our secure payment partners. We do not store your full card details on our servers.
7. Delivery and Shipping
a. Delivery Areas: We deliver to addresses within Nigeria.
b. Delivery Timeline: Estimated delivery times are provided at checkout and are not guaranteed. We are not liable for delays caused by logistics partners, weather, customs, or other unforeseen circumstances.
c. Delivery Fees: Delivery fees are calculated based on your location and the size/weight of your order and are displayed at checkout.
d. Risk and Title: The risk of loss and title for products purchased from us pass to you upon our delivery of the products to the carrier (logistics company).
8. Returns, Refunds, and Warranties
Our Return and Refund Policy is incorporated into these Terms. Please review it carefully.
a. Return Window: You may return eligible items within [e.g., 7 days] of delivery for a refund or exchange, provided the item is in its original, unused condition with all tags and packaging intact.
b. Non-Returnable Items: For hygiene and safety reasons, certain items (e.g., underwear, earrings, personalized goods) are non-returnable unless faulty.
c. Defective/Damaged Goods: If you receive a defective or damaged product, you must notify us within 24 hours of delivery by contacting contact@selliedeals.com.ng with clear photos/videos as evidence.
d. Refunds: Approved refunds will be processed to the original payment method used for the purchase within [e.g., 7-14 business days].
9. User Conduct and Prohibited Uses
You agree not to use the Website:
a. For any unlawful purpose or to solicit others to perform illegal acts.
b. To violate any international, federal, or Nigerian regulations, rules, or laws.
c. To infringe upon our intellectual property rights or the rights of others.
d. To harass, abuse, insult, harm, or discriminate based on gender, religion, tribe, or disability.
e. To submit false or misleading information.
f. To upload or transmit viruses or any other malicious code.
10. Intellectual Property
The Website and its original content, features, functionality, logos, and design are the exclusive property of Sellie Deals and are protected by Nigerian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
11. Limitation of Liability
To the fullest extent permitted by applicable Nigerian law, Sellie Deals, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses, resulting from:
Your access to or use of, or inability to access or use, the Service.
Any conduct or content of any third party on the Service.
Any products purchased or obtained through the Service.
Unauthorized access to or alteration of your transmissions or data.
12. Indemnification
You agree to indemnify and hold harmless Sellie Deals and its affiliates, directors, officers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@selliedeals.com.ng